IT Accessibility Policy Process Guidelines and Exceptions Process

资讯科技无障碍政策04.001过程指引 

下面的过程描述了购买, assessment and exceptions process for the 资讯科技无障碍政策04.001.  

步骤1. 采购流程 

The purchasing process includes an initial risk assessment as early in the buying process as possible. 请求购买的人将完成一个 技术评审请求 to: 

  • 确定采购的风险等级
  • help IT Accessibility testers gain access to the product to perform a review and
  • 了解产品的预期用途. 

步骤2.  无障碍评估程序 

The Office for Information Technology (OIT) Accessibility office assesses all potential purchases first with an automated test and then, 取决于风险等级, 在潜在的两个其他级别(WCAG 2)进行手动测试.0级A，然后AA). WCAG 2.0 AA guidelines is the internationally recognized standard for web-based accessibility and the standard 俄亥俄州 requires for IT accessibility. 

一级-自动化工具评估* 

  1. IT Accessibility办公室可以访问该工具 
  2. 基于所提供的用户旅程, the IT Accessibility office runs the Chrome Lighthouse extension on each page of the main tasks required to use the product by the end user 
  3. The tester then records the Chrome Lighthouse score for each page in the report 
  4. 对于每个风险级别:  
    • 高的风险:  
      • If the score is greater than 80% then the product will be tested at LEVEL II 
      • If the high-risk score is lower than 80% the department is notified and advised it has the option to seek another purchase, work with the vendor to make the IT product accessible or request an exception using the 例外申请表格. 
    • 中等风险 
      • 如果得分大于70%, 然后购买可能会继续, and the department will be responsible for providing an equitable alternative should one be requested. 
      • 如果不是, the department is notified and advised it has the option to seek another purchase, work with the vendor to make the IT product accessible or request an exception using the 例外申请表格. 
    • 低风险 
      • 如果得分大于50%, 然后购买可能会继续, and the department will be responsible for providing an equitable alternative should one be requested. 
      • 如果不是, the department is notified and advised it has the option to seek another purchase, work with the vendor to make the IT product accessible or request an exception using the 例外申请表格. 

*自动化工具评估非常快, but only reveals about 30% of potential accessibility issues for a given tool. It is not a replacement for a manual review of a product. 

ii级- wcag 2.0 A级指引 

  • 如果产品在所有适用的WCAG中得分*100%.A指南，然后进行III级审查 
  • 如果产品没有通过这个评估, the department is notified and advised it has the option to seek another purchase, work with the vendor to make the IT product accessible or request an exception using the 例外申请表格. 

*If a product is not fully compliant at level A, it cannot be compliant at level AA. 

第三级-深入无障碍评估 

WCAG是2.0 AA级指引 

  • 如果产品通过WCAG的2.0指南AA级，85%或更高, the purchase will be approved and added to a list of vendors in a high level of compliance with 俄亥俄州’s IT Accessibility policy. 
  • If the product fails this review the department is notified and advised it has the option to seek another purchase, work with the vendor to make the IT product accessible or request an exception using the 例外申请表格. 

结果: 

当产品符合标准时, the IT Accessibility Office notifies Purchasing that the software is compliant and the department may continue with the purchasing process. 

当产品不符合标准时, the IT Accessibility Office notifies Purchasing and the department, and the department may choose to follow 步骤3 and request an exception.   

步骤3. 请求异常的进程 

如果产品不符合无障碍标准, departments seeking to make a purchase may request an exception to the policy by completing and submitting the Information Technology Accessibility Policy (俄亥俄州 Policy 04.001)例外表格. The form requests information, including the following: 

  • Description of software, hardware or third-party vendor product and intended use 
  • Explanation about why accessibility compliance is not feasible 
  • Vendor information about accessibility shortcomings and timeline for when vendor intends to address shortcomings 
  • A plan for how alternative access will be provided, when requested, which:  
    • Outlines how the unit will make information attained through this technology available to persons living with a disability in an equally effective alternate format; and 
    • Identifies the individual responsible for providing the alternative/accommodation. 

步骤4. 异常审核流程 

The ADA / 504协调员, CIO and stakeholders review request for exception. Reasons that may support the granting of an exception(s) include:  

  • Hardware and software for which no equivalent accessible option is available 
  • Hardware and software tools specific to a limited research or development process in which no member of the research or development team requires accessibility accommodations nor likely will 
  • Software that is used as a standard or common practice in a field of study, industry or profession. 
  • 过度的负担. An undue burden is determined on a case-by-case basis. 一般, it is an action requiring such significant 困难 or expense that it is unreasonable when considered in the context of a number of factors such as the nature of the cost, 困难, or complexity in relation to available resources and the benefit to be achieved.  

最后的决心: 

The ADA / 504协调员 and CIO would review requested materials and make determination on the granting of exceptions. 异常请求的摘要, 无障碍评估报告, 决定, and rationale would be sent to the department requesting the Exception, OIT, 与采购. 该决定将表明: 

  • 是的，继续购买 
  • 是的，按条件进行 
  • No 
  • 回复以获取更多信息 

If the exception is granted, departments may move forward with purchasing the IT product. 

步骤4. 上诉过程 

Departments denied the ability to make a technology purchase have the opportunity to appeal this 决定 to the Executive Vice President and Provost (EVPP) and the Vice President for Finance and Administration (VPFA). 在上诉案件中, the department will write a rationale for the appeal and forward with the Accessibility Assessment, 例外申请表格, 和异常请求响应, 到EVPP和VPFA, 并抄送一份给助理检察官协调员. EVPP和VPFA将做出最终决定.  

The ADA / 504协调员 will fulfill the university’s monitoring obligations under the Americans with Disabilities Act by documenting summary reports, 决策和理由. 

* ADA/504协调员联系信息 

水晶山，博士.D.
ADA / 504协调员  
bet8九州登录入口  
access@俄亥俄州.edu